Safety: What is Ogone?

DocData is an online payment processing company. We help online retailers to provide clear and user-friendly payment pages on their websites to make it easier for you to make payments online. If you see the DocData logo and the words "Payment Processed by DocData" on a checkout page, you can be confident that your payment will be made quickly and your details will be kept secure.

Safety: How do I know if my payment has been successful?

After you've entered your payment details, you'll normally get an order confirmation message on the screen and/or by email. If you haven't received any confirmation, you should contact the web shop where you placed your order to find out if your transaction was successful. Please note, DocData is not authorised to provide customers with this information.

Safety: Why do I need to confirm my payment with a code?

After you've entered your credit card details, you may be displayed a screen which asks you to verify your details with a code or password (either branded 'Verified by VISA' or 'MasterCard SecureCode'). This means the bank or financial organisation where your card was issued requires you to verify your ID to prevent anyone else from using your credit card - for instance if your card was lost or stolen. If you experience any difficulties during this verification process or if you have any further questions, we advise you to contact your bank or the company who issued your credit card. As it’s your bank that requires you to verify your identity, DocData has no involvement in this process.

Privacy: Koeman Flowerbulbs Statement

Koeman Flowerbulbs respects the privacy of all users of its website and ensures that the personal information you provide will be treated confidentially. We use your details to process the orders as quickly and as easily as possible. We will only use these details for any other use with your permission. Koeman Flowerbulbs will not sell your personal details to any third parties and will solely make these available to third parties that are involved in processing your order.

Koeman Flowerbulbs uses the collected details to provide the following services to its clients:

• If you place an order, we need your name, email address, delivery address and payment details to be able to process your order and inform you of its progress.
• To make shopping at Koeman Flowerbulbs as pleasant as possible, with your permission we save your personal details and the details regarding your order and the use of our services. In this way we can personalise our website.
• We use your email address to inform you about the development of the website and about any special offers and promotions. If you no longer wish to receive these notifications, you can simply unsubscribe on our website.
• Details about the use of our website and the feedback we receive from our visitors help us to further develop and improve our website.

Privacy: Koeman Flowerbulbs does not sell your details

Koeman Flowerbulbs will not sell your personal details to any third parties and will solely make these available to third parties that are involved in processing your order. Our employees and the third parties commissioned by us are obliged to respect the confidentiality of your details.

Privacy: Cookies

Koeman Flowerbulbs will not sell your personal details to any third parties and will solely make these available to third parties that are involved in processing your order. Our employees and the third parties commissioned by us are obliged to respect the confidentiality of your details.

Privacy

If you have any questions about the Koeman Flowerbulbs Privacy Policy, do not hesitate to contact us. Our customer service will help you if you require information about your details or if you would like to changes them. In case we need to change our Privacy Policy, you will always find the most recent version on this page.